The root problem to this confusion is an agents 'forgetfulness' of giving the customer service phone numbers of the insurance company and in no less measure, a policyholder's ignorance in getting one. t is perplexing on why
policyholders take this route of calling up an agent when every insurance company has an army of tens
and hundreds of customer service officers ready to answer any queries that a
policyholder might have.
Customer
services in any insurance company is equipped to help you with the following
services (and more) –
a)
Complaint registration and status
b)
Claim registration and status
c)
Adding or deleting a member from the policy
d)
Changing phone number or address of policyholder
e)
Purchase a new policy
f)
Cancellation of an existing policy
g)
Status of any application made
h)
Request for dispatch of policy documents
i)
Issue a soft copy of the policy documents
In
this post, I have listed down the toll-free numbers, email id, website and
correspondence address of all major private insurance companies. So try this,
before you try to contact your agent.
The IRDA website features a list of 24 Indian general insurance companies of which 18 are private insurance companies. (List of general insurance companies in India)
Customer
Service : 1800-233-3355 or +91-20-66495000
Email
: info@bajajallianz.co.in
Website
: www.bajajallianz.com
Bajaj Allianz General Insurance Company
Ltd.
GE
Plaza, Airport Road, Yerawada,
Pune,
Maharashtra
Pin:
411006
Phone:
+91-20-66026666
Fax:
+91-20-66026667
Customer Service : 1800-2666
Email
: customersupport@icicilombard.com
Website
: www.icicilombard.com
ICICI Lombard General Insurance Co.
Ltd.
401-402,
Interface Bldg; No.11,
Link
Road, Malad (West),
Mumbai,
Maharashtra
Pin:
400064
Phone:
+91-22-61961100
Fax:
+91-22-61961110
Customer Service : 1800-103-5499
Website
: www.iffcotokio.co.in
IFFCO Tokio General Insurance Co. Ltd.
IFFCO
Tower
4th
& 5th Floors
Plot
No. 3, Sector 29
Gurgaon,
Haryana
Pin:
122001
Phone:
+91-124-2850100
Fax:
+91-124-2577923, 2577924
Customer
Service : 1800-3002-8282 (Sales & Services) and 1800-103-1999 (Claims)
Email
: services.rgicl@relianceada.com
Website
: www.reliancegeneral.co.in
Reliance General Insurance Co. Ltd.
Correspondence
Unit
C-42,
Pawane, T.T.C.,
Industrial
Area, M.I.D.C, Turbhe,
Navi
Mumbai, Maharashtra
Pin:
400705
Phone:
+91-22-30479600
Fax:
+91-22-30479650
Customer Service : 1860-425-0000
Email
: customer.services@royalsundaram.in
Website
: www.royalsundaram.in
Royal Sundaram Alliance Insurance Co.
Ltd.
Sundaram
Towers 45 & 46,
Whites
Road, Chennai, Tamil Nadu
Pin:
600 014
Phone:
+91-44-28517387, 42227373
Fax:
+91-44-28462345
Customer Service : 1800-11-9966, 022-66939500 (service related)
Email
: helpdesk@tata-aig.com, customersupport@tata-aig.com
Website
: www.tataaiginsurance.in
Tata AIG
General Insurance Company Limited
9th Floor, Piramal Towers, Peninsula Corporate Park
Ganpatrao Kadam Marg, Lower Parel,
Mumbai, Maharashtra
Pin: 400013
Phone: +91-22-66699696
Fax: +91-22-66546464
Customer
Service : 1800-200-5544
Email
: customercare@cholams.murugappa.com
Website
: www.cholainsurance.com
Cholamandalam
MS General Insurance Company Ltd.
2nd Floor, "Dare House",
No. 2, NSC Bose Road,
Chennai, Tamil Nadu
Pin: 600001
Phone: +91-44-42166000
Fax: +91-44-42166001
Customer Service : 1800-270-0700, 1800-226-226
Email
: care@hdfcergo.com
Website
: www.hdfcergo.com
HDFC ERGO General Insurance Co. Ltd.
6th
Floor, Leela Business Park, Andheri Kurla Road,
Andheri
(East),
Mumbai,
Maharashtra
Pin:
400 059
Phone:
+91-22-66383600
Customer Service : 1800-425-2255, +91-44-28263300
Email
: support@starhealth.in
Website
: www.starhealth.in
Star Health & Allied Insurance Co.
Ltd,
No.1,
New Tank Street,
Valluvarkottam
High Road,
Nungambakkam,
Chennai,
Tamil Nadu
Pin:
600 034
Phone:
+91-44-28263300
Fax:
1800-425-5522, +91-44-28306700 / 01
Customer Service : 1800-220-233, 1860-500-3333
Email
: care@futuregenerali.in
Website
: www.futuregenerali.in
Future Generali India Insurance Company
Limited
001,
Delta Plaza, 414, Veer Savarkar Marg,
Prabhadevi,
Mumbai,
Maharashtra
Pin:
400025
Phone:
+91-22-40976666
Fax:
+91-22-40976868
Customer Service : 1800-102-0333
Email
: customerservice@apollomunichinsurance.com
Website
: www.apollomunichinsurance.com
Apollo Munich Health Insurance Company
Ltd.
10th
Floor, Tower – B, Building No. 10
DLF
Cyber City, DLF City Phase II
Gurgaon,
Haryana,
Pin:
122002
Phone:
+91-124-4584333
Fax:
+91-124-4584111
Customer
Service : 1800-22-4030, 1800-102-4030, 1800-200-4030
Email
: contactus@universalsompo.com
Website
: www.universalsompo.com
Universal Sompo General Insurance Co.
Ltd.
Unit
No 401, 4th Floor, Sangam Complex,
127,
Andheri Kurla Road, Andheri (East)
Mumbai,
Maharashtra
Pin:
400059 .
Tel:
+91-22-29211800
Fax:
+91-22-29211844
Customer Service : 1800-180-7744, 1800-300-30000
Website
: www.shriramgi.com
Shriram General Insurance Company
Limited,
E-8,
EPIP, RIICO Industrial Area,
Sitapura,
Jaipur, Rajasthan
Pin:
302022
Tel:
+91-141-3928400, 3928898, 3928900, 3928902
Fax:
+91-141-2770692, 2770693
Customer Service : 1800-103-2292
Email
: customer.service@bharti-axagi.co.in
Website
: www.bharti-axagi.co.in
Bharti AXA General Insurance Co. Ltd.
First
Floor, The Ferns Icon
Survey
No.28, Next to Akme Ballet
Doddanekundi,
Off Outer Ring Road
Bangalore,
Karnataka
Pin:
560037
Tel:
+91-80-40260100
Fax:
+91-80-40260101
Customer
Service : 1800-102-7723
Email
: info@rahejaqbe.com
Website
: www.rahejaqbe.com
Raheja QBE General Insurance Company
Limited,
5th
Floor, Windsor House
CST
Road, Kalina
Santacruz
(East)
Mumbai,
Maharashtra
Pin:
400098
Phone:
+91-22-42313888
Fax:
+91-22-42313777
Customer
Service : 1800-22-1111, 1800-102-1111
Email
: customer.care@sbigeneral.in
Website
: www.sbigeneral.in
SBI General Insurance Company Ltd.
"Natraj",
101, 201 & 301,
Junction
of Western Express Highway & Andheri Kurla - Road,
Andheri
(East),
Mumbai,
Maharashtra
Pin:
400069
Phone:
+91-22- 30698922, 30698955, 30698901
Fax:
+91-22-30698958, 30698968, 1800-22-7244, 1800-102-7244
Customer Service : 1800-3010-3333
Email
: customercare@maxbupa.com
Website
: www.maxbupa.com
Max Bupa Health Insurance Company
Limited,
2nd
Floor, Salcon Ras Vilas
D-1,
District Centre, Saket,
New
Delhi
Pin:
110017
Phone:
+91-11-30902000, +91-11-30902120
Fax:
1800-3070-3333
Customer
Service : 1800-209-5846
Email
: help@ltinsurance.com
Website
: www.ltinsurance.com
L&T General Insurance Company
Limited
601-602,
Trade Centre,
Bandra
Kurla Complex, Bandra (East),
Mumbai,
Maharashtra,
Pin:
400051
Tel:
+91-22-61230000
Fax:
+91-22-61230145
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